Dealing With a Challenging Person? How to Make the Interaction a Successful One

You might now be thinking of a person to put one of these labels on.

They could be a friend, co-worker, customer, or family member (circa that tense Thanksgiving of 2016).

Ouch.

He was on his phone while simultaneously rambling off a complex drink order. Between the mumbles at the barista and the chatter into his wireless earbuds, I think all of us waiting in line knew what was going to happen next.

At the end of the bar, he picks up his coffee, takes a sip and immediately loses it over ‘the extra foam’ now destined to ruin his day.

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